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FAQ's
Free shipping
MOBO provides FREE standard shipping on ALL orders in the United States – no minimums or exclusions! Expedited shipping and international shipping options are available at an additional charge.
How long does it take to ship?
MOBO ships anywhere in the United States and to many international destinations.
We estimate standard shipping in the United States will arrive in 5-8 days. Delivery dates are subject to order cut-off times or carrier delays.
Money back guarantee?
MOBO is proud to offer a 100% Satisfaction Guarantee. If you are not satisfied with your MOBO product, you may return qualifying item(s) for a full refund within 60 days of your purchase.
Once we receive your qualifying return and approve your refund, MOBO will credit your original method of payment.
Exceptions include:
MOBO products purchased through retailers must be returned to the retailer directly and will be subject to the respective return policies of each retail location.
Items that have been personalized or modified from original purchase will not be accepted as a return.
What is your exchange process?
If you have received a defective or damaged product, please contact us directly at support@mymobo.com and include your order number. The MOBO team will be happy to assist you.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.